Title :
The Failure of HealthCare.gov Exposes Silicon Valley Secrets
Author_Institution :
Univ. of St. Gallen, St. Gallen, Switzerland
Abstract :
Fixing HealthCare.gov revealed a difference between IT cultures in Washington, DC, and in Silicon Valley. The difference is summarized and illustrated by stories from a member of the tech surge team.
Keywords :
health care; information technology; HealthCare.gov; IT cultures; Silicon Valley; Washington; Failure analysis; Government; Industries; Information technology; Management; Medical services; Performance evalution; Internet technologies; culture; distributed systems; production systems;
Journal_Title :
Internet Computing, IEEE
DOI :
10.1109/MIC.2014.121