• DocumentCode
    1651856
  • Title

    Notice of Retraction
    The optimization of the sales force management using the new information and communication technologies

  • Author

    Nistor, R. ; Nistor, C. ; Capatina, A.

  • Author_Institution
    Univ. Dunarea de Jos, Galati, Romania
  • Volume
    1
  • fYear
    2010
  • Firstpage
    43
  • Lastpage
    46
  • Abstract
    Notice of Retraction

    After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.

    We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.

    The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.

    Our paper emphasizes the practical way in which it can be solved the optimization of the sales force management process with a specialized software. In order to reveal the value provided by the new information and communication technologies in the process of the resource allocation optimization, we designed a model of linear programming that we applied to an insurance company, taking into account two variables (two types of services packages of private life insurances) and three constraints (the budget assigned to the sales agents´ training, the contribution margin and the number of sales agents). The results obtained after the simulation process put in evidence the financial impact of the constraints associated to a linear programming problem on the decisional variables included in our model.
  • Keywords
    customer relationship management; insurance; linear programming; resource allocation; communication technologies; decisional variables; financial impact; information technologies; insurance company; linear programming; optimization; resource allocation; sales force management; Biological system modeling; Companies; Economics; Marketing and sales; Programming; Software; constraints; linear programming; optimization; sales force management; variables;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Advanced Management Science (ICAMS), 2010 IEEE International Conference on
  • Conference_Location
    Chengdu
  • Print_ISBN
    978-1-4244-6931-4
  • Type

    conf

  • DOI
    10.1109/ICAMS.2010.5553024
  • Filename
    5553024