DocumentCode
1661816
Title
The impact of wireless field force automation on New Zealand trade services organizations
Author
Innes, Douglas ; Barnes, Stuart J. ; Scornavacca, Eusebio
Author_Institution
Sch. of Inf. Manage., Univ. of Wellington, New Zealand
fYear
2005
Firstpage
49
Lastpage
55
Abstract
Wireless and mobile technologies are changing the way that many organizations operate and do business. Mobile B2E solutions, especially field force automation, have been widely adopted throughout the planet. This paper investigates the impact of wireless field force automation on two New Zealand trade services organizations. The findings demonstrate that wireless technologies can enhance the benefits of traditional field force automation. The paper concludes with recommendations for future practice and research.
Keywords
Internet; electronic commerce; electronic trading; mobile computing; New Zealand trade services organizations; mobile B2E solutions; mobile technologies; wireless field force automation; Appraisal; Automation; Availability; Business; Cellular networks; Hardware; IP networks; Insurance; Planets; Wireless sensor networks;
fLanguage
English
Publisher
ieee
Conference_Titel
Mobile Business, 2005. ICMB 2005. International Conference on
Print_ISBN
0-7695-2367-6
Type
conf
DOI
10.1109/ICMB.2005.102
Filename
1493587
Link To Document