Title :
Notice of Retraction
Externalization of mobile value-added services quality: An analytical framework and findings from a national consumer survey
Author :
Zhiyong, Xie ; Mei, Xue
Author_Institution :
School of Economics and Management, Beijing University of Posts and Telecommunications, Beijing, China
Abstract :
Notice of Retraction
After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.
We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.
The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.
Because of intangibility, variability and High-tech feature, mobile value-added services have a great deal of tacit knowledge for customers, lead to complicated marketing. For the purpose of externalization of mobile value-added services quality, we built an analytical framework for studying the explication process that including the level of attention, interesting and move of customers.
Keywords :
Companies; Economics; Educational institutions; Mobile communication; Presses; Publishing; Telecommunications; Externalization; tacit knowledge; value-added service;
Conference_Titel :
E -Business and E -Government (ICEE), 2011 International Conference on
Conference_Location :
Shanghai, China
Print_ISBN :
978-1-4244-8691-5
DOI :
10.1109/ICEBEG.2011.5886839
