Title :
A generic lifecycle-based service management information modeling
Author :
Xia, Hai-Tao ; Meng, Luo-ming ; Qiu, Xue-song
Author_Institution :
Nation Lab. of Switching Technol. & Telecommun. Network, Beijing Univ. of Posts & Telecommun., China
Abstract :
The research of service management information model can bring forward the following benefits: unified service planning and provisioning, consistency among the functionality models in the service supply chain and correctness of the mapping between management requirements and management functions. In this paper, we have proposed a lifecycle-based generic modeling method on service management information, which adopts a requirement mapping in a top-down manner to define managed objects in the segments of service lifecycle. The model can be referenced as a meta-model to direct the development of service management systems.
Keywords :
information management; telecommunication network management; telecommunication services; lifecycle-based generic modeling method; mapping correctness; service management information; service supply chain; unified service planning; unified service provisioning; Electronic mail; Environmental management; Information management; Quality of service; Supply chain management; Supply chains; Technology management; Technology planning; Telecommunication network management; Telecommunication switching;
Conference_Titel :
Computers and Communication, 2003. (ISCC 2003). Proceedings. Eighth IEEE International Symposium on
Print_ISBN :
0-7695-1961-X
DOI :
10.1109/ISCC.2003.1214307
