DocumentCode
1692739
Title
Distributing users with profile and buffer constraint in enterprise systems
Author
Ting, Ping-Ho ; Li, Kuan-Ching ; Hsu, Ping-Yu ; Wei, Chun-Chung ; Liao, Hsiang-Kai
Author_Institution
Dept. of Hospitality Manage., Tunghai Univ., Taiwan
Volume
2
fYear
2006
Abstract
As enterprises worldwide race to embrace real-time management to improve productivity, customer services and flexibility, large amount of resources have been invested in enterprise systems (ESs). As comprehensive feature of these modern systems, they utilize a n-tier client-server architecture that includes several application servers to serve users and host applications. The load and user distributions become a critical issue in performance tuning of these enterprise systems, as any other multi-server environments. This paper proposes an algorithm to distribute users by evoking similar transactions to same servers, which have limited buffer sizes. The number of transactions can be hosted in each server is constrained by the buffer size multiplied by a factor specified by system administrators. Based on user profiles, the algorithm return suggestions of user distributions, the number of servers needed, and similar user requests in each server. In addition, it discusses how to apply the knowledge of existing user patterns to distribute new users, who do not have enough entries in the profile and have no distribution suggestion during run-time.
Keywords
business communication; client-server systems; customer services; open systems; real-time systems; resource allocation; buffer constraint; customer service; enterprise system; flexibility; n-tier client-server architecture; productivity; real-time management; system administrator; Clustering algorithms; Computer science; Customer service; Electronic switching systems; Engineering management; Information management; Productivity; Resource management; Technology management; Web server; Buffer Constraint; Clustering; Enterprise Systems; Load Balancing; User Distribution;
fLanguage
English
Publisher
ieee
Conference_Titel
Advanced Information Networking and Applications, 2006. AINA 2006. 20th International Conference on
ISSN
1550-445X
Print_ISBN
0-7695-2466-4
Type
conf
DOI
10.1109/AINA.2006.152
Filename
1620477
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