Managing and Processing Knowledge Sharing between Software Organizations: A Case Study

Knowledge sharing increases the knowledge capital of every organization, and thereby its competitiveness. The goal of collaboration and knowledge sharing is to generate additional value for the organization. The prerequisites in this issue such as collecting, absorbing and applying new information and new knowledge are paramount, especially in knowledge-intensive organizations where intellectual capital is the most important asset. In this empirical case study, we describe a method for managing and implementing this knowledge-sharing process between software organizations. We also analyze and discuss the factors observed, which seem to affect success when trying to collect and share information between individuals or organizations. The results give empirical information for management when they try to find ways to manage and solve knowledge management issues. In addition, we briefly present a knowledge-sharing management tool under development for delivering the knowledge; collected and shared, back to the software organizations for utilization in their software development processes in order to make their business more effective.