Assessing the Learning Organization Profile of Ohio State University Extension Using the Systems-Linked Organizational Model

The systems-linked organizational model was used to describe the learning organization profile exhibited by Ohio State University Extension (OSU Extension) personnel. This framework assesses the learning organization profile based on five sub-systems: a) learning; b) organization; c) people; d) knowledge; and e) technology. A descriptive-type of research design was used. A questionnaire was mailed to OSU Extension personnel (n=434) at the county, district and state levels during August and September 1999. Instrument validity and reliability were established. OSU Extension personnel expressed a positive belief that OSU Extension represents an organization holding the core characteristics of a learning organization. The analysis of the learning organization profile sub-systems shows that the highest mean score exhibited by OSU Extension personnel was in the organizational transformation sub-system, while the lowest mean score recorded was in the technology application subsystem. Although the mean score in each of the dimensions of organizational learning are very similar, attention must be directed toward the importance of technology application in the learning process of OSU Extension personnel. This finding might indicate a need to promote among personnel in the organization, the use of technological networks and information technology tools to gain access to information and learning.