Title :
Converging Software Product Engineering with Process Management: A Pilot Study in Turkey
Author :
Sökmen, Nermin ; Dönmez, Mehmet
Author_Institution :
TUBITAM, Kocaeli
Abstract :
In developing countries, such as Turkey, software organizations have struggled with market uncertainties and fragility of economies. Constructing and improving internal processes, organizations aim to handle with problems created by both internal and external actors. International software standards and models offer a framework that give companies an opportunity to understand their own weaknesses and strengths; and therefore to assimilate appropriate engineering, management, support, and organizational by tailoring defined standards and models. Improving product quality by improving process capability is needed to attain customer satisfaction. In this pilot study, the objective is to analyze data from companies operating in a technology zone in Turkey in order to observe the tendency of these companies about usage of quality standards and product and process convergence.
Keywords :
DP industry; customer satisfaction; organisational aspects; quality management; software development management; Turkey; customer satisfaction; international software standards; market uncertainties; process capability; process management; product quality; software organizations; software product engineering; Computer industry; Engineering management; Productivity; Programming; Quality management; Software development management; Software quality; Software standards; Standards organizations; Technology management;
Conference_Titel :
Management of Engineering and Technology, Portland International Center for
Conference_Location :
Portland, OR
Print_ISBN :
978-1-8908-4315-1
Electronic_ISBN :
978-1-8908-4315-1
DOI :
10.1109/PICMET.2007.4349577