Implementation of the International Packaged Customer Service and Marketing Management Software in China

Author

Anwei, Chen ; Tao, Ji ; Cheng, Kenneth Chi Ting ; Rong, He ; Bo, Zou ; Chong, Liu ; Zhaoli ; Qing, Zhang

Author_Institution

Chongqing Electr. Power Corp., Chongqing

fYear

2006

Firstpage

1

Lastpage

8

Abstract

By taking the first example for implementation of CCS project by a China power corporation, this article provides the analysis of implementation methods, challenges and benefits of international packaged customer service and marketing management software in China in detail from aspects such as implementation planning of CCS system, methodology, technical characteristics, system enhancement for localization and major challenges, solution and benefits etc.

Keywords

customer services; electricity supply industry; marketing data processing; power engineering computing; China power corporation; implementation planning; international packaged customer service; marketing management software; system enhancement; Carbon capture and storage; Companies; Computer industry; Customer service; Electronic mail; Enterprise resource planning; Marketing management; Packaging; Software packages; Voltage transformers; Business data processing; Computer architecture; Data acquisition; Data conversion; Information system; Loss measurement; Marketing; Potential transformers; Software; Training;

fLanguage

English

Publisher

ieee

Conference_Titel

Power System Technology, 2006. PowerCon 2006. International Conference on

Conference_Location

Chongqing

Print_ISBN

1-4244-0110-0

Electronic_ISBN

1-4244-0111-9

Type

conf

DOI

10.1109/ICPST.2006.321800

Filename

4115970