• DocumentCode
    171
  • Title

    Surfs up: maximizing technical workforce performance

  • Author

    Langford, Linda

  • Volume
    41
  • Issue
    1
  • fYear
    2013
  • fDate
    First Quarter 2013
  • Firstpage
    91
  • Lastpage
    92
  • Abstract
    Pondering the concept of peak performance management draws attention to notions such as motivation, collaboration, employee engagement, continuous process improvement, quality initiatives, and workforce harmony. Even self-starters may profit by innovative guidance from managers or peers. Effective leadership can help stimulate enthusiasm, strengthen productivity, and deliver outcomes that heighten customer satisfaction levels. Internet discussion forums tend to differ on what formal credentials are essential for managers to have who are assigned supervisory roles in high-tech organizations. For example, is it best to have significant years of developmental career experience, as well as a MBA degree coupled with a technologically adept discipline-specific graduate degree? Websites described below share suggestions, viewpoints, and methods for energizing technical personnel at all levels to maximize talents and strive for excellence.
  • Keywords
    continuous improvement; customer satisfaction; human resource management; innovation management; personnel; quality management; Internet discussion forums; MBA degree; continuous process improvement; customer satisfaction levels; developmental career experience; employee engagement; enthusiasm; high-tech organizations; innovative guidance; leadership; peak performance management; productivity strengthening; quality initiatives; self-starters; technical personnel; technical workforce performance maximization; technologically adept discipline-specific graduate degree; workforce harmony; Career development; Collaboration; Management; Performance evaluation;
  • fLanguage
    English
  • Journal_Title
    Engineering Management Review, IEEE
  • Publisher
    ieee
  • ISSN
    0360-8581
  • Type

    jour

  • DOI
    10.1109/EMR.2013.2244989
  • Filename
    6489842