DocumentCode
171
Title
Surfs up: maximizing technical workforce performance
Author
Langford, Linda
Volume
41
Issue
1
fYear
2013
fDate
First Quarter 2013
Firstpage
91
Lastpage
92
Abstract
Pondering the concept of peak performance management draws attention to notions such as motivation, collaboration, employee engagement, continuous process improvement, quality initiatives, and workforce harmony. Even self-starters may profit by innovative guidance from managers or peers. Effective leadership can help stimulate enthusiasm, strengthen productivity, and deliver outcomes that heighten customer satisfaction levels. Internet discussion forums tend to differ on what formal credentials are essential for managers to have who are assigned supervisory roles in high-tech organizations. For example, is it best to have significant years of developmental career experience, as well as a MBA degree coupled with a technologically adept discipline-specific graduate degree? Websites described below share suggestions, viewpoints, and methods for energizing technical personnel at all levels to maximize talents and strive for excellence.
Keywords
continuous improvement; customer satisfaction; human resource management; innovation management; personnel; quality management; Internet discussion forums; MBA degree; continuous process improvement; customer satisfaction levels; developmental career experience; employee engagement; enthusiasm; high-tech organizations; innovative guidance; leadership; peak performance management; productivity strengthening; quality initiatives; self-starters; technical personnel; technical workforce performance maximization; technologically adept discipline-specific graduate degree; workforce harmony; Career development; Collaboration; Management; Performance evaluation;
fLanguage
English
Journal_Title
Engineering Management Review, IEEE
Publisher
ieee
ISSN
0360-8581
Type
jour
DOI
10.1109/EMR.2013.2244989
Filename
6489842
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