Title :
Development of a REST Web Service to help organizations promote customer involvement in online Corporate Social Responsibility
Author :
Shetty, S.D. ; Sethi, Sameer ; Vadivel, S.
Author_Institution :
BITS Pilani, Dubai, United Arab Emirates
Abstract :
Corporate Social responsibility is an initiative taken very seriously by the corporate world, stakeholders as well as society at large. This in turn creates a positive impact both in terms of social awareness in terms of environmental effects, human rights as well as ethical issues This paper discusses the development of a REST Web Service named AskToDonate. It gives companies and organizations an innovative way to conduct their Corporate Social Responsibility (CSR) activities by allowing their customers to choose which projects to donate or contribute to from a list of projects which the company endorses. The companies can collect the users´ votes via their websites using the embedded client and forward donations accordingly.
Keywords :
Web services; Web sites; corporate social responsibility; customer relationship management; environmental factors; organisational aspects; social aspects of automation; AskToDonate; CSR activity; REST Web service; Web sites; customer involvement; embedded client; environmental effects; ethical issues; human rights; online corporate social responsibility; organizations; social awareness; Corporate Social Responsibility; JSON; Java; REST-Web Service; XML;
Conference_Titel :
Cloud Computing Technologies, Applications and Management (ICCCTAM), 2012 International Conference on
Conference_Location :
Dubai
Print_ISBN :
978-1-4673-4415-9
DOI :
10.1109/ICCCTAM.2012.6488105