Title :
Measuring User Experience Accurately in Wireless Networks
Author :
Kodali, Sanjay ; Veerasamy, Jey
Author_Institution :
Adv. Technol. Lab., Samsung Telecommun. America, Richardson, TX
Abstract :
Measuring user experience accurately has been a challenge in wireless networks. Perceived customer experience is computed by measurements from the radio access network. This is a flawed approach due to multiple reasons. Mobile´s location and the coverage at that location play a major role. This paper details the flaws in the current measurement techniques and also proposes a few remedies to improve the measurement techniques. Some of the proposed solutions have been accepted in 3GPP2 standards
Keywords :
mobile communication; 3GPP2 standards; radio access network; wireless networks; Computer networks; Current measurement; Decoding; Fading; Measurement techniques; Probes; Radio access networks; Road accidents; Telecommunication computing; Wireless networks;
Conference_Titel :
Local Computer Networks, Proceedings 2006 31st IEEE Conference on
Conference_Location :
Tampa, FL
Print_ISBN :
1-4244-0418-5
Electronic_ISBN :
0742-1303
DOI :
10.1109/LCN.2006.322188
