Title :
Reliability and quality measurements for telecommunications systems (RQMS)-a new direction
Author :
Erickson, R.L. ; Glickman, S.E. ; Hon, S.E. ; Hubbard, S.E. ; Saxena, D.R. ; Tollar, E.S.
Author_Institution :
Bell Commun. Res. Inc., Red Bank, NJ, USA
Abstract :
An overview is presented of customer-oriented R&Q (reliability and quality) measurements for telecommunications systems, and several areas that should be addressed to implement the RQMS measurements are described. Application of statistical analysis procedures to interpret RQMS measurements is also discussed. A current effort to extend the R&Q measurements to cover the entire software life cycle is described
Keywords :
quality control; reliability; software reliability; statistical analysis; telecommunication systems; RQMS measurements; quality measurements; reliability measurements; software life cycle; statistical analysis; telecommunications systems; Application software; Area measurement; Costs; Monitoring; Quality of service; Software measurement; Statistical analysis; Telecommunication network reliability; Telecommunication services; Telecommunication switching;
Conference_Titel :
Communications, 1991. ICC '91, Conference Record. IEEE International Conference on
Conference_Location :
Denver, CO
Print_ISBN :
0-7803-0006-8
DOI :
10.1109/ICC.1991.162296
