A robot-mediated information guide system

This paper describes a robot-mediated information guide system that introduces audio-visual information to users interactively. The developed information guide system is composed of a touch panel interface, a mediator robot and backyard control systems. The touch panel interface functions to display audio-visual contents, while the mediator robot attracts people to this guide system and help user´s operation. Many robots in literature are equipped with interactive audio-visual interface, however in most cases the audio-visual interface is a front end of the robot for presentation. We propose a new communication framework in which the robot behaves as a mediator to make a bridge between users and audio-visual interface by generating speeches and gestures. We hypothesize that entrainment of the mediator robot with users and contents could promote user´s immersion in the contents. We conducted experiments with the proposed information guide system to examine the effect of robot mediation in a realistic interaction scenario that actually guides city sites for visitors. The developed information guide system was demonstrated in the science museum of the city in May 2014 and will be used for public events in future.