Drowning in information when surfing the Web? Or going with the flow

Author

Franz, Heike

Author_Institution

Henley Manage. Coll., Henley-On-Thames, UK

fYear

2000

fDate

4-7 Jan. 2000

Abstract

The World Wide Web (WWW) offers a vast volume of information, more than any other medium has ever provided. The paper explores critical factors for a successful Web site. It analyzes properties of information on the Web as well as user demographics and how these topics relate to the established theories of Media Richness (MRT) and Social Presence (SP). Next, the article investigates how the context promotes the ease of use and eventually achieves a state of "flow". It goes on to look at potential outcomes of surfing the Net. The paper uses established validated theories from IT/IS research (MRT, SP), from psychology (flow theory), as well as robust, reliable models (technology acceptance model, TAM).

Keywords

human factors; information resources; information retrieval; user interfaces; IT/IS research; Media Richness; Social Presence; TAM; Web site; World Wide Web; critical factors; flow theory; psychology; reliable models; technology acceptance model; user demographics; validated theories; Demography; Educational institutions; Information analysis; Information technology; Internet; Psychology; Reliability theory; Robustness; Technology management; World Wide Web;

fLanguage

English

Publisher

ieee

Conference_Titel

System Sciences, 2000. Proceedings of the 33rd Annual Hawaii International Conference on

Print_ISBN

0-7695-0493-0

Type

conf

DOI

10.1109/HICSS.2000.926861

Filename

926861