DocumentCode
1747174
Title
Discovering association strength among brand loyalties from purchase history
Author
Hamuro, Yukinobu ; Katoh, Naoki ; Yada, Katsutoshi
Author_Institution
Dept. of Bus. Adm., Osaka Sangyo Univ., Japan
Volume
1
fYear
2001
fDate
2001
Firstpage
114
Abstract
Analyzing the purchase history of customers enables us to discover valuable knowledge that is helpful for developing effective sales promotion. In this respect, the authors introduce a new notion, association strength among brand loyalties, which is defined for every ordered pair of brands. If the association strength between loyalties of brands A and B is high, it represents that purchase of brand A is highly correlated to that of brand B. The conventional method for discovering associative purchasing is usually applied for one purchase opportunity (one receipt), i.e., it reveals how often two commodities are purchased at the same time. On the other hand, they are interested in discovering relationship among customers´ loyalties to certain brands or manufacturers by investigating long-term purchase history of customers. By computing association strengths from customers´ purchase history of drugstore chain in Japan, one can produce several interesting rules that will be useful for sales promotion planning
Keywords
knowledge acquisition; management information systems; marketing data processing; purchasing; sales management; strategic planning; Japan; brand loyalties association strength; customer purchase history; drugstore chain; long-term purchase history; manufacturers; sales promotion; sales promotion planning; Business; Companies; Data mining; Databases; History; Manufacturing; Marketing and sales; Pharmaceutical technology; Promotion - marketing; Strategic planning;
fLanguage
English
Publisher
ieee
Conference_Titel
Industrial Electronics, 2001. Proceedings. ISIE 2001. IEEE International Symposium on
Conference_Location
Pusan
Print_ISBN
0-7803-7090-2
Type
conf
DOI
10.1109/ISIE.2001.931766
Filename
931766
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