• DocumentCode
    1754271
  • Title

    Measuring the public value of e-government: Methodology of a south African case study

  • Author

    Friedland, Carsten ; Gross, Tom

  • Author_Institution
    SAP Res., Karlsruhe, Germany
  • fYear
    2010
  • fDate
    19-21 May 2010
  • Firstpage
    1
  • Lastpage
    12
  • Abstract
    A number of concepts exist to measure the value of ICT-applications within the public sector. Typically, the challenge is to apply such concepts to a real world example. This paper presents a generic approach for measuring the value of e-government projects. Thereafter, it describes the application of these concepts to a case study in South Africa and elaborates on the experiences and results.
  • Keywords
    government data processing; ICT-applications; e-government; public value measurement; south African case study; Computer architecture; Data models; Electronic government; Investments; Software; Public Sector Business Software; Value Measurement of ICT; e-Government;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    IST-Africa, 2010
  • Conference_Location
    Durban
  • Print_ISBN
    978-1-905824-15-1
  • Type

    conf

  • Filename
    5753013
    • Link To Document
    https://search.isc.ac/dl/search/defaultta.aspx?DTC=49&DC=1754271