DocumentCode
1775192
Title
Method of evaluation of service providing for users in a infocommunication system
Author
Sayenko, Vladimir
Author_Institution
Dept. of Control Inf. Syst., Kharkiv Nat. Univ. of Radioelectron., Kharkiv, Ukraine
fYear
2014
fDate
14-17 Oct. 2014
Firstpage
19
Lastpage
20
Abstract
A method of evaluation of service providing for users in a infocommunication system is proposed in this paper. The method is based on the layered concept with three layers: physical, logical, information. The method uses the generalized integral evaluation of the user´s environment, which is estimated for a user on a session period.
Keywords
computer networks; computer networks; generalized integral evaluation; infocommunication system; information; layered concept; logical; physical; service providing evaluation; user environment; Computer networks; Customer relationship management; Estimation; Hardware; Information services; Quality of service; Software; CRM; QoS; computer network; network monitoring;
fLanguage
English
Publisher
ieee
Conference_Titel
Infocommunications Science and Technology, 2014 First International Scientific-Practical Conference Problems of
Conference_Location
Kharkov
Print_ISBN
978-1-4799-7342-2
Type
conf
DOI
10.1109/INFOCOMMST.2014.6992284
Filename
6992284
Link To Document