Towards responsible workplace innovation: The rise of NWW in public knowledge organizations and their impact on governance

Triggered by ICT development and the need to cut costs, private organizations initiated a number of initiatives to prepare for a more network centric reign. One of such initiatives is commonly referred to as New Ways of Working (NWW). While the private sector has been busy finding its way through the change process, how such a workspace innovation can be made sustainable is yet to be defined. In order to contribute to responsible workspace innovation, this study takes the example of public knowledge organizations. In this multiple case study we for the first time discuss the reasons for NWW adoption in public Dutch organizations, interpretations and actual practices in use and their impact on work organization and governance mechanisms.