Title :
Understanding consumers´ purchase intention towards online group buying in China
Author :
Chunjuan Zhai ; Yan Zhang
Author_Institution :
Dept. of Electron. Bus., Univ. of Econ. & Bus., Beijing, China
Abstract :
Many new online business models have emerged in recent years. In China, online group buying (OGB) is widely used as an effective marketing method. This paper provides a research model to examine the technology acceptance factors, social and psychological factors on Chinese customer´s purchase intention towards online group buying. Questionnaire survey and statistical analysis method are used in this paper and 232 valid samples are collected. With the help of software SPSS 17.0, the research model and hypotheses are tested and some key factors affecting Chinese consumers´ purchase intention towards OGB are found out. The results demonstrate that perceived usefulness, perceived ease of use, subjective norm, word-of-mouth, perceived low-price, and perceived playfulness positively affect consumers´ purchase intention towards OGB in China, perceived risk has not a negative influence on purchase intention towards OGB in China and perceived low-price does not show the influence on perceived risks. Finally, based on the above results, some management inspirations are put forward. This study extends the application of technology adoption model (TAM) to study the adoption behavior in developing countries. Also, the findings provide specific directions for online group buying websites to improve their service and enhance their competitions.
Keywords :
consumer behaviour; electronic commerce; marketing data processing; purchasing; statistical analysis; China; OGB; SPSS 17.0 software; TAM; consumer purchase intention; effective marketing method; management inspirations; online business models; online group buying; online group buying Web sites; perceived ease of use; perceived low-price; perceived playfulness; perceived risk; perceived usefulness; psychological factors; questionnaire survey; social factors; statistical analysis method; subjective norm; technology acceptance factors; technology adoption model; word-of-mouth; Biological system modeling; Business; Educational institutions; Face; Psychology; Reliability; Statistical analysis; Online Group Buying; Perceived risk; Purchase Intention; Technology Acceptance Model; Word-of-mouth;
Conference_Titel :
Service Systems and Service Management (ICSSSM), 2014 11th International Conference on
Conference_Location :
Beijing
Print_ISBN :
978-1-4799-3133-0
DOI :
10.1109/ICSSSM.2014.6874098