Keynote Presentation: From Dashboard Management to an Improvement Index for the Teams

For reasons of competetiveness the delivery of the ING Channels Department needed fundamental improvements. The existing waterfall working methods and organization structures of the Channels delivery center were no longer viable. For ING IT is strategic: IT is the bank and the bank is IT. Amir will illustrate how ING transformed onto agility via Scrum. And how measurement and improvement monitoring help to create innovation from 1.000 parallel brains in 150 teams.