Title :
Design and Implementation of CRM System Based on AMS Cloud Platform
Author_Institution :
Sch. of Comput. Sci., Xi´an Shiyou Univ., Xi´an, China
Abstract :
Application in the cloud computing environment and cloud environment is the hot spots in research, development and application in the IT application field currently. This paper, on the basis of actual work, summarizes the CRM design and implementation methods based on AMS Cloud platform, describes the basic concept of AMS cloud and CRM, and provides the overall design frame of the AMS Cloud based CRM system and major form view of the system.
Keywords :
cloud computing; customer relationship management; AMS cloud platform; CRM design; IT application field; cloud computing environment; customer relationship management; Cloud computing; Computer architecture; Customer relationship management; Maintenance engineering; Production; Standards; Application Management Service; Cloud; Customer Relationship Management;
Conference_Titel :
Intelligent Systems Design and Engineering Applications (ISDEA), 2014 Fifth International Conference on
Conference_Location :
Hunan
Print_ISBN :
978-1-4799-4262-6
DOI :
10.1109/ISDEA.2014.81