DocumentCode
1800599
Title
A case study related to the control of IT services in a small enterprise
Author
Albero, Filipe ; Calvo-Manzano, Jose A. ; Arcilla, Magdalena
Author_Institution
Dept. Lenguajes y Sist. Informaticos, Univ. Politec. de Madrid, Madrid, Spain
fYear
2010
fDate
16-19 June 2010
Firstpage
1
Lastpage
6
Abstract
This paper shows a case study related to the implementation of the financial management process in a small enterprise whose core business is not Information Technology (IT). A brief description of ITIL v3 financial management process is presented. Then, the target enterprise and its IT infrastructure are described. Finally, it shows how it has begun to implement the financial management process through IT costs accounting of the previous year, which makes the baseline, to make the IT budget for the current year.
Keywords
cost accounting; financial management; small-to-medium enterprises; IT costs accounting; IT infrastructure; IT services control; ITIL v3; financial management process; small enterprise; Financial management; Internet; Manganese; Silicon; Silicon compounds; Software; IT budget; IT costs; ITIL; financial management; small enterprise;
fLanguage
English
Publisher
ieee
Conference_Titel
Information Systems and Technologies (CISTI), 2010 5th Iberian Conference on
Conference_Location
Santiago de Compostela
Print_ISBN
978-1-4244-7227-7
Type
conf
Filename
5556686
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