Cognitive conflict and negotiation support: a reconceptualization

The author points out that extant research on cognitive conflict has largely taken a cue integration perspective. He argues for a broader view of cognitive conflict based on the processes of cue discovery in naturalistic environments. A series of simulations are conducted for determining a priori expectations about the extent of conflict under different configurations of cue integration and cue discovery. The author discusses the efficacy of decision support in resolving cognitive conflict, and reports a simulation comparing two different forms of decision support. The findings have implications for group work and group coordination