Title :
Re-engineering the corporation: where does IS fit in?
Author :
Smith, H.A. ; McKeen, J.D.
Author_Institution :
Sch. of Bus., Queen´´s Univ., Kingston, Ont., Canada
Abstract :
The topic of organizational reengineering from the standpoint of information systems is discussed. After distinguishing among the three different types of reengineering, i.e., process reengineering, business reengineering, and corporate reengineering, business reengineering is discussed in depth because of the critical role that information technology plays in this endeavour. Four primary prerequisites for the successful implementation of a reengineering effort are presented, as well as an approach to business reengineering. Special attention is given to the role of the information systems function in reengineering
Keywords :
administrative data processing; commerce; information systems; business reengineering; corporate reengineering; information systems; information technology; organizational reengineering; process reengineering; Banking; Business process re-engineering; Communication industry; Costs; Customer service; Information systems; Information technology; Insurance; Manufacturing industries; Productivity;
Conference_Titel :
System Sciences, 1993, Proceeding of the Twenty-Sixth Hawaii International Conference on
Conference_Location :
Wailea, HI
Print_ISBN :
0-8186-3230-5
DOI :
10.1109/HICSS.1993.284304