Exploiting Mobile Technologies to Build a Knowledge Mobilization Capability: A Work System-Based Method

Recently it has been observed a proliferation of knowledge management (KM) projects in many organizations. This phenomenon was driven by the increasing popularity of the knowledge-based view of the firm; which regards knowledge as a key competitive resource. However studies showed that a large proportion of KM initiatives fail. As a result a number of actors in both academia and the practitioner world are calling for a new approach of KM. One promising approach is knowledge mobilization. This paper suggested a new method for building a knowledge mobilization capability using mobile information and communication technologies (M-ICT). The proposed method is grounded on the Work System Approach and the so-called Braudel Rule for new technologies innovations.