Title :
Cooperative problem-solving in the air traffic management system
Author :
Smith, Philip J. ; Mccoy, Elaine ; Denning, Rebecca ; Obradovich, Jodi Heintz
Author_Institution :
Cognitive Syst. Eng. Lab., Ohio State Univ., Columbus, OH, USA
Abstract :
A focus group was held to explore different perspectives on the interactions of operational staff at the airlines and the FAA regarding their real time interactions prior to and during flights. To elicit these different perspectives, four scenarios were prepared based on actual events. The resultant discussion raises issues about information exchange, communication, training and coordination
Keywords :
air traffic control; aircraft communication; aircraft computers; aircraft control; human factors; personnel; social aspects of automation; user interfaces; actual events; air traffic management system; communication; cooperative problem solving; coordination; information exchange; operational staff interactions; real time interactions; training; Aerospace engineering; Air traffic control; Aircraft; Airports; Communication system traffic control; FAA; Laboratories; Problem-solving; Real time systems; Systems engineering and theory;
Conference_Titel :
Systems, Man, and Cybernetics, 1997. Computational Cybernetics and Simulation., 1997 IEEE International Conference on
Conference_Location :
Orlando, FL
Print_ISBN :
0-7803-4053-1
DOI :
10.1109/ICSMC.1997.633076
