DocumentCode :
1812653
Title :
Measuring the field quality of wide-distribution commercial software
Author :
Kenney, Garrison Q. ; Vouk, Mladen A.
Author_Institution :
Dept. D19, IBM Corp., Research Triangle Park, NC, USA
fYear :
1992
fDate :
7-10 Oct 1992
Firstpage :
351
Lastpage :
357
Abstract :
The problem of quantifying the field quality of wide-distribution commercial software is addressed. The authors argue that for this type of software the proper quality metric is an estimate of the number of defects remaining in the code. They observe that the apparent number of defects remaining in this type of software is a function of the number of users as well as the number of actual defects in the code. New releases of commercial software normally consist of some code from prior releases and some new or modified code. The authors continue to discover new defects in the code from prior releases even after a new release is in the field. In fact, the new release code appears to stimulate discovery of defects latent in the `old´ code and cause a `next release effect.´ Field defect data from several releases of a widely distributed commercial software product are shown to a demonstrate this effect
Keywords :
software metrics; software quality; defects; field quality; modified code; new release code; next release effect; quality metric; wide-distribution commercial software; Application software; Contracts; Costs; Embedded software; Licenses; Mission critical systems; Q measurement; Software measurement; Software quality; Software systems;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Software Reliability Engineering, 1992. Proceedings., Third International Symposium on
Conference_Location :
Research Triangle Park, NC
Print_ISBN :
0-8186-2975-4
Type :
conf
DOI :
10.1109/ISSRE.1992.285906
Filename :
285906
Link To Document :
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