Requirements uncertainty and standardization in IS development projects: A survey of the IT sector in China

Author

Benslimane, Y. ; Yang, Z. ; Bahli, B.

Author_Institution

Sch. of Inf. Technol., York Univ., Toronto, ON, Canada

fYear

2010

fDate

7-10 Dec. 2010

Firstpage

1097

Lastpage

1101

Abstract

This paper examines the issue of requirements uncertainty in information systems (IS) development projects in China. It focuses on key dimensions of IS requirements uncertainty, their effect on project performance and on the role of typical frameworks used to standardize IS development processes. Findings from a survey of 82 senior information technology (IT) professionals show that (i) instability and diversity of IS requirements are the most problematic dimensions of requirements uncertainty, (ii) requirements uncertainty affects the performance of IS development projects and (iii) standardization can reduce that uncertainty and improve the performance of IT projects. The implications for research and practice are discussed.

Keywords

information management; information systems; project management; standardisation; systems analysis; uncertainty handling; IS development projects; IS requirements uncertainty; information systems development projects; standardization; Companies; Reliability; Software; Standards organizations; Uncertainty; IS development project; Requirements uncertainty; maturity models; methodologies; standardization;

fLanguage

English

Publisher

ieee

Conference_Titel

Industrial Engineering and Engineering Management (IEEM), 2010 IEEE International Conference on

Conference_Location

Macao

ISSN

2157-3611

Print_ISBN

978-1-4244-8501-7

Electronic_ISBN

2157-3611

Type

conf

DOI

10.1109/IEEM.2010.5674185

Filename

5674185