• DocumentCode
    1822902
  • Title

    Evolution mechanism analysis on internet public opinion of enterprise crisis

  • Author

    Yao Cui-you

  • Author_Institution
    Sch. of Inf., Capital Univ. of Econ. & Bus., Beijing, China
  • fYear
    2011
  • fDate
    25-27 Nov. 2011
  • Firstpage
    90
  • Lastpage
    95
  • Abstract
    Public opinion spreads very quickly at network times. The positive public opinion can bring remarkable social benefit and economic benefit, but the negative public opinion will affect the development of enterprises, even the survival of the enterprise. So it is very important how to control public opinion for enterprises. This paper analysizes connotation, evolution subject, propagation way, evolution progress on Internet public opinion of enterprise crisis events in information era. At the same time, it is studied how modern enterprise handle correctly propagation and development about Internet public opinion because of crisis events and how enterprise get rid of negative effects, set up positive image, and minimize the enterprise´s loss. As a result, this paper puts forward strategies as the reference for enterprise decision-making.
  • Keywords
    Internet; decision making; Internet public opinion; economic benefit; enterprise crisis event; enterprise decision making; evolution mechanism analysis; negative public opinion; positive public opinion; social benefit; Economics; Enterprise crisis events; Enterprise decision; Evolution mechanism; Internet public opinion;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Information Systems for Crisis Response and Management (ISCRAM), 2011 International Conference on
  • Conference_Location
    Harbin, Heilongjiang
  • Print_ISBN
    978-1-4577-0369-0
  • Type

    conf

  • DOI
    10.1109/ISCRAM.2011.6184084
  • Filename
    6184084