The importance of technology management in the ICT requirements definition process

The research will concentrate on the importance of technology management in the ICT (Information and Communications Technology, especially Telephony Technology) requirements definition process, focusing on the words (terms and features) occurrence in requirements specifications. The importance of technology management among companies has grown. Technology terms are still very poorly understood and features behind the terms cause confusion and difficult situations for the people concerned. Very technical terms and features are difficult to handle, present, understand, or discuss, because the vocabulary is not the common language of the people in the organization. Requirements specifications, if they occur, are offered in formats, with language, terms, and features, which it may take time to really understand the purpose of or to deal effectively with. This lack of knowledge or information may cause major misunderstandings. While there are very complex technical services or products, the importance of features are very significant items to solve and discuss, to avoid the possibility that participants do not understand each other. Technology has grown so complex that we need external consultants and experienced specialists to co-operate with the people from the procurement unit to solve the terms, features, needs, and requirements. Terms, features or needs and requirements are presented in a way that there is a huge risk of understanding them in different ways. What has happened to technology management in companies nowadays? Our focus is on researching public procurement units that use very complex technology procurements. The main focus is on the national level, but as we can read from articles and other informative channels, the importance of the whole procurement market is worldwide issue. We wished to search for mor