IT governance implementation in corporate environments: A case study of an international hospital in Thailand

In the period of economic confusion and public policy turmoil, the business community loses confidence and feels uncertain in its own positions, in public, and in broader view. Organizations, thus, seek the way to govern themselves more effectively and truly to be held accountable. In these circumstances, the role of information systems in particular and technology in general becomes more and more critical. These technologies provide the foundational building block for organizational development, evolution, and responsiveness. This increased emphasis on technology in organizations has also exposed new issues and risks related to technology acquisition, diffusion, operation, and institutionalization. This research leads to examine how IT governance cope most concerns in its domains by delivering hands-on knowledge. It presents a case of an international hospital in Thailand and classifies the findings within the areas of strategic alignment, value delivery and risk management. Referring to them, it could be the solutions, which lead practitioners to handle difficulties and unlikely situations within their organizations. Therefore, this research aims to achieve long-term for sustainability success by deploying IT governance.