A web-based collaborative QFD system to aid children backpack design

This research aims to propose a collaborative QFD approach, and to develop a web-based collaborative QFD system. Hence, the proposed system was developed, and an industrial case was chosen to validate the capabilities of the proposed system, which include extraction of advices and comments from cross-field experts, direct connection of the relations between users´ needs, and product attributes, elimination of the complexity and error of traditional QFD system, and fill of its deficiency on collaborative system interoperability.