Title :
Away with words! How to create wordless documentation
Author :
Hofmann, Patrick
Author_Institution :
Quarry Integrated Commun., Waterloo, Ont., Canada
Abstract :
How do you convey an entire set of complex instructions without words, and why would you even bother? Since the author first asked this question, he has deleted countless words from the pages of hardware user manuals. As a technical illustrator and writer, the author creates award-winning wordless documentation and visual solutions for his clients. This paper explains what he has learned: how to use wordlessness to downsize multi-lingual sets of assembly manuals, and how to illustrate complex instructions with the same concern for usability as we have with writing
Keywords :
system documentation; technical presentation; user manuals; assembly manuals; complex instructions; downsizing; hardware user manuals; multilingual sets; technical illustrations; usability; visual solutions; wordless documentation; writing; Assembly; Computer aided manufacturing; Computer networks; Costs; Documentation; Globalization; Hardware; Libraries; Testing; Usability;
Conference_Titel :
Professional Communication Conference, 1998. IPCC 98. Proceedings. 1998 IEEE International
Conference_Location :
Quebec City, Que.
Print_ISBN :
0-7803-4890-7
DOI :
10.1109/IPCC.1998.722129
