Title :
Interface management in enterprises
Author :
Li, Meng ; Peng, Zhizhong
Author_Institution :
Sch. of Bus. & Adm., Shandong Univ., Jinan, China
Abstract :
This article combines the following theories: interface management and enterprise´s informationization of management, and exposes the relation and interaction of them. Then we expose the thought of interface management included in two common information systems (SRM, CRM). Through above we can know the relation that complements each other between interface management and enterprise´s informationization.
Keywords :
business process re-engineering; commerce; customer relationship management; information systems; supply chain management; CIM; CRM; SIM; SRM; enterprise informationization; enterprise interface management; information systems; Computer integrated manufacturing; Costs; Customer relationship management; Engineering management; Marketing management; Packaging machines; Project management; Research and development; Research and development management; Supply chains;
Conference_Titel :
Services Systems and Services Management, 2005. Proceedings of ICSSSM '05. 2005 International Conference on
Print_ISBN :
0-7803-8971-9
DOI :
10.1109/ICSSSM.2005.1499492
