Title :
Market-driven value delivery systems - a case study
Author_Institution :
Sch. of Manage., Xiamen Univ., China
Abstract :
A value delivery system exists to create value for customers by supplying needed products and services. Value delivery systems are at the heart of every firm and, more than anything else, determine whether the firm survives in the marketplace or disappear into bankruptcy or takeover. The processes and model of market-driven value delivery system are discussed in this paper, and the processes content and model are presented, one case study of the learning and improvement system-based on the case of Duct Manufacturing Center was considered that presented some the advantages based on market-driven value.
Keywords :
customer services; supply chain management; Duct Manufacturing Center; customer services; market-driven value delivery system; Computer aided software engineering; Costs; Ducts; Heart; Manufacturing processes; Marine technology; Marketing and sales; Productivity; Pulp manufacturing; Switches;
Conference_Titel :
Services Systems and Services Management, 2005. Proceedings of ICSSSM '05. 2005 International Conference on
Print_ISBN :
0-7803-8971-9
DOI :
10.1109/ICSSSM.2005.1499556