Title :
Discrete-time multiserver queue with impatient customers
Author :
Jeongsim Kim ; Bara Kim ; Jangha Kang
Author_Institution :
Dept. of Math. Educ., Chungbuk Nat. Univ., Cheongju, South Korea
Abstract :
This reported work considers a discrete-time multiserver queue in which the customers wait for service for a limited time with a general distribution and leave the system if the service has not begun within that time. The customers arrive according to a Bernoulli process and the service times are geometrically distributed. Presented are exact expressions for the loss probability and the queue length distribution.
Keywords :
customer services; discrete time systems; probability; queueing theory; Bernoulli process; customer service; discrete-time multiserver queue; general distribution; geometric distribution; impatient customers; loss probability; queue length distribution; service times;
Journal_Title :
Electronics Letters
DOI :
10.1049/el.2012.3520
