Title :
The effects of person-organization fit on job satisfaction and turnover intention — The case of service industries
Author :
Chunjiang, Yang ; Honglan, Wen ; Ye, Lu
Author_Institution :
Sch. of Econ. & Manage., Yanshan Univ., Qinhuangdao, China
Abstract :
Voluntary turnover is costly to both the organization and the employee. Given these effects, organizational turnover and employee´s attitude has received substantial attention in the literature. This research, focusing on the service industries, aimed to discuss the effects of person-organization fit on job satisfaction and turnover intention. In this study, we divided person-organization fit into three dimensions, they are person-policy fit, person-supervisor fit and person-coworker fit, and built a path model with job satisfaction and turnover intention. The results showed that person-organization fit was positively correlated to job satisfaction, and only person-supervisor fit had a direct effect on turnover intention. Implications are discussed regarding the utility of these finds.
Keywords :
human resource management; personnel; service industries; employee attitude; job satisfaction; organizational turnover; path model; person-coworker fit; person-organization fit; person-policy fit; person-supervisor fit; service industries; turnover intention; voluntary turnover; Boolean functions; Companies; Cultural differences; Data structures; Distance measurement; Educational institutions; job satisfaction; person-organization fit; service; turnover intention;
Conference_Titel :
Business Management and Electronic Information (BMEI), 2011 International Conference on
Conference_Location :
Guangzhou
Print_ISBN :
978-1-61284-108-3
DOI :
10.1109/ICBMEI.2011.5917911
