The effects of person-organization fit on job satisfaction and turnover intention — The case of service industries

Author

Chunjiang, Yang ; Honglan, Wen ; Ye, Lu

Author_Institution

Sch. of Econ. & Manage., Yanshan Univ., Qinhuangdao, China

Volume

2

fYear

2011

fDate

13-15 May 2011

Firstpage

320

Lastpage

323

Abstract

Voluntary turnover is costly to both the organization and the employee. Given these effects, organizational turnover and employee´s attitude has received substantial attention in the literature. This research, focusing on the service industries, aimed to discuss the effects of person-organization fit on job satisfaction and turnover intention. In this study, we divided person-organization fit into three dimensions, they are person-policy fit, person-supervisor fit and person-coworker fit, and built a path model with job satisfaction and turnover intention. The results showed that person-organization fit was positively correlated to job satisfaction, and only person-supervisor fit had a direct effect on turnover intention. Implications are discussed regarding the utility of these finds.

Keywords

human resource management; personnel; service industries; employee attitude; job satisfaction; organizational turnover; path model; person-coworker fit; person-organization fit; person-policy fit; person-supervisor fit; service industries; turnover intention; voluntary turnover; Boolean functions; Companies; Cultural differences; Data structures; Distance measurement; Educational institutions; job satisfaction; person-organization fit; service; turnover intention;

fLanguage

English

Publisher

ieee

Conference_Titel

Business Management and Electronic Information (BMEI), 2011 International Conference on

Conference_Location

Guangzhou

Print_ISBN

978-1-61284-108-3

Type

conf

DOI

10.1109/ICBMEI.2011.5917911

Filename

5917911