A Comprehensive Service-Oriented Innovation Support System for E-Commerce Innovation Process

E-commerce innovations have to break through a four-phase process before adopted by industry. To improve the comprehensiveness and extensibility for innovation supporting, this paper proposes a service-oriented innovation support system which covers all phases of the innovation process, customizes for most kinds of E-commerce innovations and provides an AHP (Analytic Hierarchy Process) and entropy method combined approach for innovation evaluation. Such service-oriented system enables multi-granularity service deployment, composition and orchestration, and provides uniform interface for service providing, invoking and managing. Compared to other innovation support system, the proposed system enhances the capacity for the support of entire innovation process and extensibility for collaborative innovation. The implemented system is adopted by National Engineering Laboratory for E-commerce Technologies of China to serve as the official public service platform.