Title :
Dialog systems for surveys: the rate-a-course system
Author :
Stent, A. ; Stenchikova, S. ; Marge, M.
Author_Institution :
Comput. Sci. Dept., Stony Brook Univ., Stony Brook, NY
Abstract :
In this paper, we discuss why surveys are an interesting application of spoken dialog systems from both commercial and research perspectives. We then describe a prototype survey spoken dialog system, the Rate-A-Course system. We show how dialog epiphenomena, including the order in which questions are answered and the duration of respondents´ answers, can be used to learn information beyond that covered explicitly by survey questions.
Keywords :
educational administrative data processing; educational courses; interactive systems; speech-based user interfaces; educational course; rate-a-course survey dialog system; spoken dialog system; Application software; Computer science; Costs; Councils; Customer service; Humans; Internet; Natural languages; Oral communication; Prototypes;
Conference_Titel :
Spoken Language Technology Workshop, 2006. IEEE
Conference_Location :
Palm Beach
Print_ISBN :
1-4244-0872-5
DOI :
10.1109/SLT.2006.326792
