Title :
A group communication support system in a software development project based on trouble communication model
Author :
Nishida, Shogo ; Nakatani, Mie
Author_Institution :
Mitsubishi Electr. Corp., Hyogo, Japan
Abstract :
A group communication support system in a software development project with problems is discussed. A communication process in the real project is analyzed, and a communication model based on the analysis is proposed. Emphasis is placed on the communication in case of trouble. The process is modeled using charge, competence and knowledge of each member in the project. A group communication support system named CACTUS (Computer Assisted Communication Tool for Urgent Support) is developed based on the model. The use of the system is discussed
Keywords :
groupware; software engineering; CACTUS; CSCW; Computer Assisted Communication Tool for Urgent Support; charge; competence; group communication support system; knowledge; software development project; trouble communication model; Collaborative work; Communication standards; Laboratories; Large-scale systems; Predictive models; Programming; Software engineering; Software standards; Software systems; Standards development;
Conference_Titel :
Intelligent and Cooperative Information Systems, 1993., Proceedings of International Conference on
Conference_Location :
Rotterdam
Print_ISBN :
0-8186-3135-X
DOI :
10.1109/ICICIS.1993.291756
