Knowledge-intensive service outsourcing research based on knowledge transfer and knowledge creation theory

With a new round of global industrial transfer staging, service outsourcing gradually becomes a strategic choice to improve the core competitiveness of enterprises. Meanwhile, knowledge is one key to remain enterprise competitiveness, and how to possess and create knowledge becomes a vital issue. Thus, knowledge-intensive service outsourcing as an innovation bridge can help enterprises improve the competitiveness without high cost. This paper created a knowledge performance function model during knowledge-intensive service outsourcing process based on knowledge transfer and knowledge creation theory. Two scenarios were modeled, afterward both within-scenario and cross-scenario analyses were conducted, and then several useful conclusions were brought forward, which can provide convincing academic bases for enterprise when carrying out service outsourcing strategy.