Determinants of Trust in E-Government

E-governments are increasingly becoming a familiar fixture. Nations across the world are realizing the importance of e-government, the main objective of most e-government is to better serve citizens. However, citizen´s likelihood to use e-government is low. Lack of trust has been recognized as one of the most barriers to citizen for engaging in e-government, involving the trust in the internet and the trust in the government. This paper identifies these two main factors that determine citizen trust the e-government based on technology acceptance model(TAM), and it reviews relevant studies that investigate the elements of e-government trust. The relation between determinants and trust in e-government is presented. The role of TAM in the development of trust in e-government is explained in detail.