A conceptual framework of an e-mentoring system for orphan children using ARCS motivational model

This paper discusses a conceptual framework for the design of an e-mentoring system specifically for orphan children as protégés of their adult mentors. We propose using the ARCS motivational model as the theoretical model because motivation is one of the most important aspects of the mentoring process. We review the historical perspective of ARCS, discuss the previous works that used ARCS, and propose the design of our e-mentoring system. The ARCS model was developed by John M. Keller in 1987 as an effective approach for stimulating motivation among students. We discuss how to customize videoconferencing, an important element in e-mentoring based on the ARCS design strategies.