Software-as-a-Service evaluation in cloud paradigm: Primitive cognitive network process approach

Author

Yuen, Kevin Kam Fung

Author_Institution

Dept. of Comput. Sci. & Software Eng., Xi´´an Jiaotong-Liverpool Univ., Suzhou, China

fYear

2012

fDate

12-15 Aug. 2012

Firstpage

119

Lastpage

124

Abstract

With rapid growth of Software-as-a-Services (SaaS) products in cloud paradigm, evaluation of SaaS product is essential for an enterprise to purchase a software service whilst there are a number of alternatives. This paper proposes the primitive cognitive network process (P-CNP) approach to measure the SaaS products in multi-criteria decision making aspect. The P-CNP is the rectified approach of the Analytic Hierarchy Process (AHP) in the aspects of paired interval scale and the corresponding mathematical development. The proposed approach can support the business decision maker to select the best cloud service product through user experiences and preferences.

Keywords

cloud computing; decision making; AHP; P-CNP approach; SaaS products; Software-as-a-Service evaluation; analytic hierarchy process; business decision maker; cloud paradigm; cloud service product; mathematical development; multicriteria decision making aspect; primitive cognitive network process; software service; Cloud computing; Customer relationship management; Vectors; Analytic Hierarchy Process (AHP); Cloud Computing; Multi-Criteria Decision Making; Software Vendor Selection; Software-as-a-Service;

fLanguage

English

Publisher

ieee

Conference_Titel

Signal Processing, Communication and Computing (ICSPCC), 2012 IEEE International Conference on

Conference_Location

Hong Kong

Print_ISBN

978-1-4673-2192-1

Type

conf

DOI

10.1109/ICSPCC.2012.6335719

Filename

6335719