Modeling E-government Administrative Processes using Unified Modeling Language

Author

Yang, Dong ; Tong, Lixin

Author_Institution

Dept. of Ind. Eng., Shanghai Jiao Tong Univ.

fYear

2006

fDate

21-23 June 2006

Firstpage

983

Lastpage

987

Abstract

Process modeling plays a crucial role in the analysis, optimization and automation of administrative processes in the e-government domain. In this paper, we present the UML activity diagram to model e-government administrative processes. Based on this, a case study about applying for social security cards in Shanghai is illustrated. A prototype for workflow-supported e-government management system is implemented in terms of the proposed approach

Keywords

Unified Modeling Language; business process re-engineering; government data processing; public administration; socio-economic effects; workflow management software; Shanghai social security card; UML activity diagram; Unified Modeling Language; e-government administrative process modeling; workflow-supported e-government management system; Automation; Costs; Electronic government; Industrial engineering; Knowledge management; Ontologies; Prototypes; Security; Unified modeling language; Workflow management software; e-government Business process modeling;

fLanguage

English

Publisher

ieee

Conference_Titel

Service Operations and Logistics, and Informatics, 2006. SOLI '06. IEEE International Conference on

Conference_Location

Shanghai

Print_ISBN

1-4244-0317-0

Electronic_ISBN

1-4244-0318-9

Type

conf

DOI

10.1109/SOLI.2006.328884

Filename

4125719