Title :
Modeling E-government Administrative Processes using Unified Modeling Language
Author :
Yang, Dong ; Tong, Lixin
Author_Institution :
Dept. of Ind. Eng., Shanghai Jiao Tong Univ.
Abstract :
Process modeling plays a crucial role in the analysis, optimization and automation of administrative processes in the e-government domain. In this paper, we present the UML activity diagram to model e-government administrative processes. Based on this, a case study about applying for social security cards in Shanghai is illustrated. A prototype for workflow-supported e-government management system is implemented in terms of the proposed approach
Keywords :
Unified Modeling Language; business process re-engineering; government data processing; public administration; socio-economic effects; workflow management software; Shanghai social security card; UML activity diagram; Unified Modeling Language; e-government administrative process modeling; workflow-supported e-government management system; Automation; Costs; Electronic government; Industrial engineering; Knowledge management; Ontologies; Prototypes; Security; Unified modeling language; Workflow management software; e-government Business process modeling;
Conference_Titel :
Service Operations and Logistics, and Informatics, 2006. SOLI '06. IEEE International Conference on
Conference_Location :
Shanghai
Print_ISBN :
1-4244-0317-0
Electronic_ISBN :
1-4244-0318-9
DOI :
10.1109/SOLI.2006.328884
