• DocumentCode
    1900035
  • Title

    Design and Architecture of a Portable User Agent in SIP Collaboration Systems

  • Author

    Chang, ChingChen ; Wu, Quincy

  • Author_Institution
    Dept. of Comput. Sci. & Inf. Eng., Nat. Chi Nan Univ., Nantou
  • fYear
    2008
  • fDate
    8-13 June 2008
  • Firstpage
    273
  • Lastpage
    278
  • Abstract
    Enterprise resource planning (ERP) system has become a basic and powerful tool in large enterprises. It provides the function to integrate all kinds of resource compactly in an organization, which is crucial to enterprise operation. In addition, a popular technology, voice over Internet protocol (VoIP), allows users to have real-time communication through the Internet. In this paper, we propose an architectural solution to integrate the VoIP service to an existing ERP system.
  • Keywords
    Internet telephony; enterprise resource planning; signalling protocols; ERP; SIP collaboration systems; enterprise resource planning; real-time communication; voice over Internet protocol; Application software; Collaboration; Computer architecture; Costs; Dispatching; Enterprise resource planning; File servers; Internet telephony; Transportation; Web server; CRM; Collaboration; ERP; Portable; SIP; VoIP;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Internet and Web Applications and Services, 2008. ICIW '08. Third International Conference on
  • Conference_Location
    Athens
  • Print_ISBN
    978-0-7695-3163-2
  • Electronic_ISBN
    978-0-7695-3163-2
  • Type

    conf

  • DOI
    10.1109/ICIW.2008.49
  • Filename
    4545626
    • Link To Document
    https://search.isc.ac/dl/search/defaultta.aspx?DTC=49&DC=1900035