Modeling care teams at Mayo Clinic

At Mayo Clinic, care teams are being evaluated as a means to improve health care staff productivity and patient service. Traditional care in outpatient practices has health care staff working independently of each other with little coordination. Initial feedback by participating practices support the value of care teams. Our research focuses on a quantitative analysis of the care teams approach. By collecting detailed task data related to patient visits we then use discrete-event simulation to design alternative care team configurations, analyze staffing cost options, and compare these to traditional outpatient care delivery.