A Viewpoint for Dealing with Change in Migration to Services

Although enterprises perceive the importance of change, practitioners often report that dealing with changes is still a challenge. One way of addressing change is to guide the decision making of architects using a viewpoint. This paper presents a change viewpoint that frames the concerns of architects related to change. In an attempt to better understand what the architects´ concerns are and the kind of support they need for dealing with change, we have conducted a case study in the Dutch Electronic Health Record system. Based on the results of this case study, the change viewpoint, aiming at guiding the architects in their reasoning, has been defined and discussed.